The AtYourGate app offers passengers the ability to order food or retail items via their mobile devices and have those items delivered to them at their gate or other convenient location inside the airport terminal. Passengers can use AtYourGate to save time and maximize their choice from the entire landscape of food and retail items available at the airport.
At launch, participating restaurants and retail locations include Saffron Thai, Artisan Market, Panda Express, Qdoba Mexican, Jack-in-the-Box, CNBC News and Gifts as well as donuts and treats from San Diego’s famous Donut Bar via Elegant Desserts.
“AtYourGate is thrilled to be partnering with the San Diego County Regional Airport Authority to launch this new service that will provide the next level of positive passenger experience at San Diego International Airport,” said PJ Mastracchio, founder and CEO of AtYourGate. “We applaud the forward-thinking of the Airport Authority team in seeking to create a smarter, more innovative airport.”
The AtYourGate app was developed with the help of GOLO, a mobile ordering platform and part of the Paysafe Group, for the time-poor, ever-connected consumer in mind, as well as the airport restaurant and retail outlets looking to increase their exposure. In addition to providing a valuable service for passengers, the mobile ordering and gate delivery program is expected to expand brand visibility of the airport's concessions program.
“We continually seek to raise the bar on customer satisfaction, and one way we do that is by embracing new technologies that push the envelope,” said Rick Belliotti, director of innovation and small business development at San Diego International Airport. “AtYourGate has the right formula to deliver a high-quality service that can change the way people experience air travel – a cornerstone of our Innovation Lab,” he added.
The AtYourGate app is currently available for download in the Apple App Store and Google Play Store. San Diego International Airport customers who download the app will be able to enjoy a discount of 10 percent on their first purchase by entering the promotion code: AYGNEW.
For a demonstration video of how the AtYourGate service works, visit: https://youtu.be/5PdvsVezAQc.