As those last minute gifts arrive this week, beware of delivery scams by taking precautions.
For years now, some consumers have been getting text messages stating that a major delivery carrier needs them to “update delivery preferences” on a package by clicking a link. The problem? The texts are scams, and the links result in the theft of personal information, money, or both.
Most consumers love the convenience of making purchases online and having them shipped straight to their doorstep. But with millions of packages delivered each year, con artists and thieves have developed many ways to steal from shoppers.
Fortunately, there are also many ways to protect yourself from their shady tactics.
How to avoid delivery scams:
1. Take precautions to ensure a safe delivery: If you have a valuable or fragile item delivered to your home, purchase shipping insurance. In addition, always get tracking numbers for your purchases and check the shipping progress periodically.
2. Watch out for texts, calls, or emails about a missed delivery. Legitimate delivery services usually leave a “missed delivery” notice on your door. If you receive a missed delivery notice, examine the form carefully to make sure it is authentic, and only then follow their instructions. Keep track of what you’ve ordered to better understand what is coming and when. Don’t click on links; go to the delivery carrier’s website directly or log in and use the retailer’s tracking tools.
3. Request a signature when ordering: Chances are this feature may come with a price tag, but it may be worth the extra fee, depending on the level of package theft in your area. Requesting a signature means that a delivery service won’t be able to drop a package on your doorstep unless someone is around to sign for it.
4. Don’t leave packages sitting on your doorstep. Packages left sitting outside are particularly vulnerable to theft. To ensure safe delivery, have your package delivered to your workplace or a trusted friend or neighbor who will be home to accept delivery. Some delivery companies now have lockers where your packages can securely wait for you to pick them up using a one-time code to open the locker.
5. Open your delivery upon receipt to check for damage or signs of tampering.Contact the seller immediately if you believe something is wrong with the shipment or it’s not what you ordered. Also, review the seller’s return policy for damaged or unwanted items.
If you suspect a scam, report it to the BBB Scam Tracker to help others avoid falling victim.
Published with permission from Better Business Bureau.
Crédito de la foto: Pixabay.com
